TREATMENT DELAYS
All orders are processed within 2 to 3 business days.
DELIVERY DELAY
In mainland France, our delivery time is 10 to 12 working days. Please note that the times indicated at checkout are approximate.
Internationally, delivery times vary depending on the destination:
- Belgium : 10 to 15 working days
- Switzerland : 15 to 20 working days
Specific delivery times are confirmed at checkout, just before your order is confirmed.
If you do not receive your item within 30 days and no delivery attempt has been made, we will refund your purchase in full without requiring a return from you.
SHIPPING COST
Delivery costs vary depending on the destination.
Metropolitan France: Free delivery for orders from €49.
International: Variable costs depending on the country and type of delivery chosen.
We reserve the right to cancel your order if we cannot offer you delivery at the price displayed at checkout.
SHIPPING CONFIRMATION AND TRACKING NUMBER
As soon as your order is shipped, a confirmation email will be sent to you with a tracking number and a link to follow the delivery of your package.
