6 month warranty

At Hyginature, the satisfaction of our customers and the trust they place in our products are essential. We offer a 6 month warranty on our products. For what ? Because we believe in the durability and quality of our products, and we want to provide exceptional support to our users.

Guaranteeing our products for 6 months means offering our customers peace of mind and the assurance of a secure purchase. So you can buy with complete peace of mind, knowing that we will be there to help you if you have any problems with any of our products.

This warranty covers manufacturing defects and quality issues arising from normal use of Hyginature products. Defects usually occur shortly after purchase. The warranty therefore does not cover damage caused by improper use, neglect or modification of the product.

To claim the warranty, you simply need to contact our customer service by providing a photo of the damaged item by email to contact@hyginature.com . Describing how the problem occurred can also help our team.

As part of the warranty, we provide free replacement of the damaged part, but we charge delivery costs. These costs vary depending on the part, we will send you the corresponding price when the return label is issued.

If your support request is made within 30 days of purchase and the manufacturing defect is proven, we will cover the delivery costs.

We reserve the right to replace the defective item with an equivalent product in the event of a discontinuity in model or color.

For any additional questions, do not hesitate to contact us at contact@hyginature.com